What are your delivery time and fees?

We strive for all orders to ship within one business day.
Please see our shipping options and delivery times to your country below.

 

REGION

SHIPPING OPTION

COST

DELIVERY TIME

MORE INFORMATION

UK (GBP)

UPS Access Point - Orders of £50 or more FREE 3 - 6 working days  

UPS Access Point

 

£2.95 3 - 6 working days  

Standard - orders of £150 or more

FREE

3 - 5 working days

 

Standard

£3.95

3 - 5 working days

 

Express

£6.95

1 - 3 working days

For orders placed before 12pm UK time Monday to Friday

Postal DPD

£5.95

3 - 4 working days

 

Europe (EUR)

Standard - orders of €99 or more

FREE *

3 - 5 working days

 

Standard

€9.50

3 - 5 working days

 

Express

€15.95

2 - 3 working days

For orders placed before 12pm UK time Monday to Friday

Germany & Finland (EUR)

Standard - orders of €90 or more

FREE *

3 - 5 working days

 

Standard

€6.95

3 - 5 working days

 

Express

€15.95

2 - 3 working days

For orders placed before 12pm UK time Monday to Friday

USA (USD)*

 

Express - orders of $99 or more

 

FREE *

2 - 4 working days

For orders placed before 12pm UK time Monday to Friday

 

** USA Import Duties will apply to large value orders over $199. Please check with your local US customs office, or contact us if you have any queries.

 

 

Express

$9.95

 

 

2 - 4 working days

Australia (USD)

Express - orders of $160 or more

FREE *

2 - 5 working days

 For orders placed before 12pm UK time Monday to Friday

Middle East (USD) UPS Standard - Orders of $160 or more FREE * 10 - 20 working days  For orders placed before 12pm UK time Monday to Friday

Express - orders of $499 or more

FREE *

2 - 5 working days

 For orders placed before 12pm UK time Monday to Friday

Rest of the World (USD)

Express - orders of $160 or more

FREE *

3 - 5 working days

 For orders placed before 12pm UK time Monday to Friday

Express

$20

3 - 5 working day

 For orders placed before 12pm UK time Monday to Friday

Russia (USD)

Standard - orders of $160 or more

FREE *

10 - 30 working day

 

Standard

$12.50

10 - 30 working day

 

What happens if my order is delayed?

In case of any delay, you will be entitled to cancel the purchase if you do not approve a new delivery time. If you want to cancel your purchase due to delayed delivery and have refunded, the money will be returned to the payment method you specified when you made your order.

Can I change my shipping address?

If you want to change your shipping address, contact our customer service as soon as possible. In order to keep our fast delivery times, your order will be processed as soon as it has entered our system. Therefore, we cannot guarantee we can make the change.

Where is my package?

Once your order has been shipped from our warehouse, we will send a delivery confirmation by mail with tracking number / package ID. By clicking the tracking link in the delivery confirmation you will be directed to the courier website and will display the latest information about your delivery.

You can also see the status of your order and track the delivery status via My Account. Click here to log in to My Account.