Claims
Skip Hop – Silver Lining Babygym
Recall
Skip Hop – Silver Lining Babygym
Note: The recall applies to the raindrops on the toy cloud.
Article number: 187322 Barcode: 879674025721
The raindrops on the toy cloud belonging to Silver Lining Babygym can detach from the straps and then pose a CHOKING RISK if a child puts them in the mouth. No injuries have been reported at this time.
Consumers are encouraged to remove the toy cloud from the baby gym and cut off the raindrops. The raindrops must be discarded, and the cloud can then be put back on the baby gym. The recall only applies to the raindrops.
If you wish to receive a new cloud, email a photo of the toy cloud with cut-off raindrops and enter your name, address and mobile number to kundtjanst@amvina.se then they will send you a replacement cloud.
How do I make a claim on a product?
- • Order number
- • Clear photos/videos of the defect
- • Description of the defect
- • Order number
- • Clear photos/videos of the defect
- • Photo of serial number. Please take a photo of the full sticker which can usually be found on the chassis at the wheels or by the shopping basket
- • Description of the defect
- • Order number
- • Clear photos/videos of the defect
- • Photo of serial number. Please take a photo of the full sticker
- • Description of the defect
What if I receive a wrong item?
If you have received an incorrect item or if the item is not in the expected condition, please contact our customer service through our web form on the customer service page. This must be done within 7 days of receipt of the delivery.
What should I do if I have received a damaged product?
US Recall of Liewood Lily Bathrobe
Article number – 839926, 789826, 789827, 789828, 789829, 488918
US Recall of Liewood Lily Bathrobe; Mr Bear Tuscany Rose, Mr Bear Golden Caramel, Mr Bear Khaki, Dino Surf Blue, Rabbit Oat and Dinosaur Green
This Product does not comply with mandatory safety US standard for children’s sleepwear.
The Bathrobe should be sent in return to our warehouse for a full refund, please reach out to our customer service if you have not received your email with a return slip attached.
We thank you for your cooperation and apologize for any inconvenience.
US Recall of Product Carrément Beau White Baby Lion T-shirt and shorts set
Article number – PM-5394
Important and urgent notification!
US Recall of Product Carrément Beau White Baby Lion T-shirt and shorts set size 9 months and above.
A Carrément Beau White Baby Lion T-shirt and shorts set size 9 months and above.
This product does not comply with mandatory safety US standards for children’ sleepwear sized over 9 months.
The set should be sent in return to our warehouse for a full refund, please reach out to our customer service if you have not received your email with a return slip attached.
We thank you for your cooperation and apologize for any inconvenience.
Recall for Indikidual SPLASH and PLAY coat
Article number 309077 and 309078
We have recently reviewed the coat and we feel that the zip puller on the smaller age group (6/12m, 12/24m & 2/3y) should be removed for safety.
The zip puller has passed all testing at an approved laboratory and complies with British Safety Standards but due to the size of the puller and the age range of the coat we personally feel it would be best if it is taken off.
If you still have the coat in size 6/12m, 12/24m and 2/3Y, please cut off the puller and discard of it safely. It can easily be removed with scissors without damaging the garment.
We are sorry for any inconvenience caused and would like to say thank you in advance for help.
Baby Gym activity centre
Art, 732312-Baby Gym Jetty Grey, and art 323844 -Baby Gym - Warm grey
Recall for security reasons due to:
As the cords on which the activity toys are suspended can come apart, whereby the wooden parts can fall off the activity center causing small parts / balls. Small parts / balls present a serious choking hazard for small children. The product has been on the market since April 2018 and sold through Sebra’s retailers – shops and online stores, mainly in Europe.
We ask you to immediately dispose of the product in an environmentally friendly way and we have of course refunded you for this product.
Background to the voluntary recall
At Sebra, product quality and safety are of outmost importance, which is why we have implemented a voluntary recall.
In November, Sebra received an enquiry from an attentive parent who noticed that the cords on which the activity toys were suspended had started to come apart, causing some wooden parts to fall off the activity centre. In this case, the Baby Gym had been used with one child without any issue, but it had then been passed on to the next child in the family, which is when the parent became aware of the problem. Even though the Baby Gym has passed tensile tests and is com- pliant with applicable safety standards (Toy Safety Directive 2009/48/EC) for toys for children under 3 years of age, Sebra decided to launch an investigation based on the above incident.
It turns out that the cord we chose for the product, a strong material also used for mountaineering equipment, needs to be replaced about every 3 years to maintain its durability and strength. Exposure to sunlight may shorten its shelf life. A Baby Gym should therefore not suffer from this problem when new, but after several years – or in the event of inappropriate exposure to sunlight – it could present a safety issue.
Recall for Baghera Jet Plane Blue
Recall for Art 610216 - Baghera Jet Plane Blue, after an inspection by DGCCRF it has been found that the product propeller is fragile and can break if the product falls to the ground. Small parts may come off and pose a danger to small children who may eat them (this only applies to the blue aircraft).
We immediately ask you to DISPOSE the product in an environmentally friendly way. We have also refunded you for this product in the same way as when you placed your order.
We thank you for your cooperation and apologize for any inconvenience.
Recall WHEAT Madison pajamas
Due to lack of fastening of the strings on the pants, the supplier wants to offer a refund on this product.
If you remove the string in the trousers, it is good to continue using these trousers, but of course you will be refunded on the item
If you do not wish to keep the pajamas, we ask you to dispose of it in an environmentally friendly way as possible.
Mark the title with “Recall WHEAT pajamas”
We thank you for your cooperation and apologize for any inconvenience.